As a cloud-based solutions provider, your data contains comparative insights for each customer that they can’t get elsewhere. OnlyBoth uncovers these unique insights for you. Whether you have only the fundamental data that every cloud-based offering captures, or much richer data, our engine can bring your team valuable comparative insights for each customer.
We offer these standard data plans, and we can create a customize plan for your business, too.
Basic Data
- Solution usage metrics
- Adoption metrics
- Customer traits
- Business relationship data
Standard Data
- Solution usage metrics
- Adoption metrics
- Customer traits
- Business relationship data
- Customer loyalty metrics
- Customer scores
- Support metrics
Advanced Data
- Solution usage metrics
- Adoption metrics
- Customer traits
- Business relationship data
- Customer loyalty metrics
- Customer scores
- Support metrics
- Outcome metrics
- Engagement metrics
- Community usage metrics
Premium Data
- Solution usage metrics
- Adoption metrics
- Customer traits
- Business relationship data
- Customer loyalty metrics
- Customer scores
- Support metrics
- Outcome metrics
- Engagement metrics
- Community usage metrics
- Value realization metrics
- Advocacy metrics
- Best practice usage metrics
- Metrics by persona